Contact Us

If you are in immediate danger or are in need of emergency assistance, call 911.

If you are seeking support, please call our Hotline: 816-461-HOPE (4673)

Mailing Address
Hope House
P.O. Box 577
Lee's Summit, MO 64063

For donation information (household/personal care items, clothing) or questions regarding donation process please email Shannon Chura at or call at 816-604-7578

Corporate Relations – Email Anne Aubuchon

All other inquiries – 816-461-4188


Independence Fax:
Lee's Summit Fax:

Grievance Procedures

Hope House has a grievance procedure in place to make sure that clients and/or constituents have a way to formally log a complaint or concern, be heard, and find solutions. Individuals have the right to use the grievance procedure if they believe that any policy has been unfairly applied or if they and their family have been mistreated by any Hope House personnel. 

Client/Service Recipient Grievance

Employee or Volunteer Grievance

Complaint Form

Other Feedback

Hope House values all forms of feedback, including making sure our staff know when they've done a great job.  If you want to say thank you, or offer other suggestions for improvement, please click below.

Say Thank  You!

Suggestion Box