HopeHouse

How to Contact Hope House for Any Reason
You may contact Hope House with questions or comments regarding our posted Privacy Policy, updating any personally identifiable information or anything else related to Hope House and/or this Site at www.hopehouse.net or at 816-461-4188.

Hope House does not presently collect any aggregate data (non-personally identifiable information, such as the type of browser you are using (e.g., Netscape, Internet Explorer), the type of operating system you are using, (e.g., Windows 2000 or Mac OS), the domain name of your Internet service provider (e.g., America Online, Earthlink), aggregate data about the number of visits to the Site and/or aggregate data about the pages visited.

Privacy Policy for Donors

Hope House, Inc. is committed to maintaining the accuracy, confidentiality and security of the personal information of its donors.  Hope House values the trust its donors place in the organization and adheres to the highest standards in gathering, using and safeguarding the donor’s personal and gift information.

All employees and volunteers involved in fundraising activities that requires access to restricted information will read, sign and abide by a Confidentiality Statement (attached) with respect to donor information. Further, professional fundraising staff are required to read, sign and abide by the Association of Fundraising Professionals Code of Ethical Principles and Standards and The Donor Bill of Rights (both attached), These documents can be obtained from the CEO and will be automatically provided to new employees, board members or other volunteers who are engaged in fundraising activities. They can also be found in the Hope House policies and procedures manual.

Hope House will not rent, trade, or sell its donor database.

Hope House collects personally identifying information about donors, volunteers and event participants for fundraising, public education and advocacy purposes, as well as to establish, maintain and manage its relationships with donors.  The donor’s provision of personal information to Hope House means that the donor agrees and consents that Hope House may collect, use and disclose the donor’s personal information in accordance with this privacy policy.
 
The information Hope House collects is the minimum amount needed to demonstrate and maintain a service, volunteer, participant or donor relationship. This includes:

• contact and identification information, such as the donor’s name, address, telephone number and/or e-mail address(es)
• donation information such as date of gift, amount of gift, the campaign the donor contributed to, name of spouse or partner if it was a joint gift
• financial information such as payment methods and preferences, billing and banking information (i.e., credit card number and expiration date);
• other personal information used for purposes that a reasonable person would consider appropriate in the circumstances.

There are also circumstances where the use and/or disclosure of personal information is justified or permitted without consent. These circumstances may include:

• where required by law or by order or requirement of a court, administrative agency or other governmental tribunal
• where Hope House believes, upon reasonable grounds, that it is necessary to document information for funding agencies
• where Hope House believes, upon reasonable grounds, that it is necessary to protect the rights, privacy, safety or property of an identifiable person or group;
• where the information is public.

Access to the information
Hope House employees who may access the donor’s information in order to perform pledge processing and administrative functions are prohibited from disclosing donor information to third parties.