Full-Time Court Advocate

Monday - Friday; some evenings, weekends, and on-call required

ESSENTIAL FUNCTIONS:
•Provides for the immediate emotional, psychological, and physical health and safety needs of clients, including crisis intervention, safety planning, and assistance with filing orders of protection.
•Provides personal advocacy and emotional support to clients, by completing assessments,identifying strengths and needs, helping clients manage practical problems caused by experiencing domestic violence, finding resources, providing meaningful referrals, and offering follow-up support.
•Provides clients with information, support, and assistance in the court systems throughout Eastern Jackson County to ensure proper representation is offered.
•Acts as a liaison between victims of abuse and the criminal justice system, including confirming and scheduling appropriate court dates and gathering victim impact statements.
•Initiates client contact by phone before, during, and after case disposition to provide on-going support and assistance.
•Collects and compiles all necessary case and victim information from police reports and court dockets prior to each court.
•Participates in continuous quality improvement activities such as maintaining QA standards and ensuring accurate and timely data entry and reporting.
•Develops and facilitates public awareness activities that are designed to inform survivors of domestic violence of their rights, services available to them, and to provide them with assistance.
•Engages in activities that support a coordinated and comprehensive response to survivors of domestic violence and their needs, such as participation on task forces, work groups, and committees that work to develop services and protocols for survivors.
• Maintains on-going communication and collaboration with law enforcement, prosecutors,
judges, and other court personnel.
• Provides on call assistance to Court and Hospital operations, on a rotating basis, by responding
to call-outs as needed.
• Follows all Hope House service philosophies, policies, and procedures.
• Performs duties as requested.

REQUIREMENTS – The Court Advocate must have the ability to:
• Speak effectively in a group setting;
• Maintain appropriate boundaries when working with program participants and staff;
• Maintain confidentiality, neutrality, and professionalism in role;
• Multi task and work in a fast paced environment;
• Travel to various meetings in the community and between both locations;
• Transport clients in own vehicle or in the company vehicle with a valid driver’s license and
current motor vehicle insurance;
• Work effectively with persons who have diverse styles, abilities, motivations, and backgrounds;
• Demonstrate basic computer skills;
• Demonstrate excellent organizational skills and follow through;
• Demonstrate general knowledge of the dynamics and causes of domestic violence and a
commitment to end domestic violence as a social problem;
• Adapt to change productively and handle other tasks as assigned;
• Arrive to work promptly and regularly;
• Concentrate and perform accurately;
• Work a variety of schedules, depending upon the needs of the program;
• Work under the stress of deadlines; and
• Demonstrate strong written and oral communication skills.
Post offer, pre-employment screening requires successful completion of a Children’s Division screening
and criminal background check; and valid driver’s license, current motor vehicle insurance, and
acceptable motor vehicle record report.

EDUCATION AND EXPERIENCE:

MINIMUM QUALIFICATIONS:
• Bachelor’s degree from an accredited program of social work or comparable human services
field; OR appropriate training, experience, and supervision.
PREFERRED QUALIFICATIONS
• Previous experience working with survivors of domestic violence
• Bilingual with any second language
• Knowledge of local community resources
• Prior customer service experience, preferably in a stressful environment

PHYSICAL/WORKING CONDITIONS:
The work environment characteristics described here are representative of those an employee
encounters while performing the essential functions of this job. Reasonable accommodation may be
made to enable individuals with disabilities to perform the essential functions. While performing the
duties of this job, the employee is regularly required to stand, walk, sit, climb, hear and reach with
hands and arms. The employee may occasionally lift and or move objects weighing up to 25 pounds.
Specific vision abilities required by this job include close, distance, color, peripheral, depth perception
and ability to focus.
Nothing in this job description restricts management’s right to assign or reassign duties and
responsibilities to this job at any time.
Hope House is an Equal Opportunity/Affirmative Action Employer

PDF Job Description

To Apply:  Email or send resume, cover letter and salary requirements to:
Human Resources
PO Box 577
Lee’s Summit MO 64063
tfrancis@hopehouse.net