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Employment

Application instructions for all positions are provided at the end of the job listings. Click here to go to application instructions.

No phone calls, please.  Hope House will contact you if we are interested in scheduling an interview.
Equal Opoprtunity Employer
 

1) Guardian Program Therapist

2) Children's Advocate

3) Shelter Advocate

4) Court Advocate
 

Guardian Program Therapist
Status: Contract - Non Exempt
Supervisor: Guardian Program Coordinator
Specifically seeking Contract Therapists who are available Sundays from 2pm to 8pm.

 

POSITION SUMMARY: 

The Guardian Program Therapist is responsible for providing quality therapeutic interventions and monitoring visitations for children and families who utilize the Guardian Program. 

ESSENTIAL FUNCTIONS:

  • Monitors supervised visits in either a group and/or individualized setting
  • Through the use of Observation Sheets and progress notes, provides detailed and precise written documentation of each visitation 
  • Makes certain that Hope House meets quality assurance standards by maintaining QA standards and ensuring accurate and timely documentation   
  • Provides expert testimony to courts as required by the courts and/or requested by the Guardian Program Coordinator
  • Follows all Hope House and Guardian Program policies and procedures, to include serving as a mandated reporter of child abuse, as required by law or grant funding

REQUIREMENTS (KNOWLEDGE SKILLS AND ABILITIES):

  • Strong written communication skills
  • Ability to deal effectively with conflict resolution in stressful situations
  • Ability to maintain confidentiality, neutrality, and professionalism in role
  • Ability to maintain appropriate boundaries when working with program participants
  • Must be able to come to work promptly and regularly
  • Must be able to concentrate and perform accurately

MINIMUM QUALIFICATIONS (EDUCATION & EXPERIENCE):

  • Master’s degree in counseling or related field
  • Licensed or licensed-eligible
  • Must provide proof of current liability insurance coverage
  • Experience working with a diverse population
  • Experience working with children of all ages
  • General knowledge of the dynamics and causes of domestic violence and a commitment to end domestic violence as a social problem

PREFERRED QUALIFICATIONS:

  • Previous experience working with children and families who have been exposed to domestic violence
  • Bilingual with any second language

 PHYSICAL/ WORKING CONDITIONS:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee must be able to:

  • Move around the facility, stoop, bend, reach, and interact with children at children’s eye level.
  • Meet specific vision abilities required by this job including close, distance, color, peripheral, depth perception and ability to focus.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.


JOB TITLE: CHILDREN'S ADVOCATE
Supervisor: Shelter Director
Status: Part Time position
Schedule: Mon 1pm - 8pm, Tues 4pm - 8pm, Wed 1pm - 5pm, Thurs 10am - 3pm, rotating Saturdays 9:45am - 11:45am.

                        

POSITION SUMMARY: 

The Children’s Advocate is responsible for providing support, advocacy and case management services to children and their mothers who are utilizing Hope House services.  

ESSENTIAL FUNCTIONS:

  • Provides case management and support to mothers, including but not limited to, accessing community resources, school enrollment and transportation services, obtaining shots and physicals, obtaining outside childcare services, developing positive parenting skills, etc.
  • Facilitates individual and group activities that promote the physical, cognitive, language, social, and creative development of children, with an emphasis on helping children heal from the effects of domestic violence and trauma.
  • Builds and maintains a positive and trusting relationship with mothers by being available and approachable any by listening and responding to their concerns and questions regarding their children.
  • Supports family relationships by providing opportunities for mothers and children to interact with one another in a positive way.
  • Provides quality interactions with children by actively participating with children in various children’s activities.
  • Provides an environment that facilitates healing and children’s ability to make choices.
  • Communicates detailed and precise information to ensure that all pertinent information and facts are available to all shelter staff.
  • Makes certain that Hope House meets quality assurance standards by maintaining QA standards and ensuring accurate and timely reporting.   
  • Ensures that the Youth Resource Center (YRC) is maintained in a clean, organized fashion by providing a variety of housekeeping functions on a daily basis.
  • Ensures that all personnel are well versed on the YRC operations by providing guidance, training and direction to new employees, interns and volunteers when they begin in the YRC.
  • Follows all Hope House domestic violence policies and requirements, to include serving as a mandated reporter of child abuse, as required by law or grant funding.

The following apply to full-time Children’s Advocates:

  • Develops specialty area and ensures that all clients and advocates are educated on these topics by meeting with members of the community, facilitating group meetings and providing relevant resources.
  • Provides on call assistance to shelter operations, on a rotating basis, by assisting and advising advocates regarding shelter matters and working additional shifts, if needed.

REQUIREMENTS (KNOWLEDGE SKILLS AND ABILITIES):

  • Ability to multi task and work in a fast paced environment
  • Strong communication skills to be collaborative in a group setting
  • Ability to deal effectively with conflict resolution in stressful situations
  • Basic computer skills to perform data entry
  • Ability to transport clients with a valid driver’s license and insurance
  • Ability to maintain confidentiality and professionalism in role.
  • Ability to maintain boundaries working with victims of domestic violence
  • Must be able to come to work promptly and regularly.
  • Must be able to work under the stress of deadlines.
  • Must be able to concentrate and perform accurately.
  • Must be able to adapt to change productively and handle other tasks as assigned.

MINIMUM QUALIFICATIONS (EDUCATION & EXPERIENCE):

  • HS Diploma or equivalent
  • 2+ years experience working in the social services field or two years of relevant college education
  • Experience working with a diverse population
  • General knowledge of child growth and development principles and a sincere desire to work with children of all ages
  • General knowledge of the dynamics and causes of domestic violence and a commitment to end domestic violence as a social problem

PREFERRED QUALIFICATIONS

  • Bachelors Degree in Social Services or related field
  • Previous experience working with children of all ages
  • Previous experience working with victims of domestic violence
  • Bilingual with any second language
  • Knowledge of local community resources and agencies
  • Prior customer services experience, preferably in a stressful environment

PHYSICAL/ WORKING CONDITIONS:

  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee must be able to:
  • Stand for extended periods of time.
  • Move around the facility, stoop, bend, reach, sit on the floor and get back up again, and interact with children at children’s eye level.
  • Climb and descend stairs
  • Lift 50 lbs
  • Drive to transport clients and to attend meetings at various locations
  • Utilize keyboard
  • Work flexible and double schedules on an as needed basis and with little notice.
  • Meet specific vision abilities required by this job include close, distance, color, peripheral, depth perception and ability to focus.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time


SHELTER ADVOCATE
Status: Full Time, Part Time or PRN; Status: Non-Exempt           
Supervisor: Shelter Director

POSITION SUMMARY: 

The Shelter Advocate is responsible for providing support, advocacy and case management services to women and children in Hope House services. This role also provides coverage for the crisis hotline and shelter front desk.  Based on the role of the advocate, may be assigned specialty areas of advocacy and provide on call responsibilities on a rotating basis.

ESSENTIAL FUNCTIONS:

  • Provides ongoing case management and support to clients through meetings and regular contact to focus on client-identified goals and needs.  Ensures that safety planning and education about domestic violence is provided to empower clients to make decisions.
  • Supports and advocates for shelter clients, while being a positive role model, through problem solving and conflict resolution to ensure that a consistent, safe, secure, community living environment is available to everyone.
  • Provides guidance and assistance on the hotline to ensure individuals are provided with necessary resources, guidance and safety plans. Ensures relevant community resources and communication techniques are utilized to provide effective crisis intervention with individuals requesting assistance.
  • Multi tasks while covering the shelter front desk by monitoring security and safety of the shelter and campus, administering intakes for new clients and providing immediate requests for clients in shelter.
  • Thoroughly completes intakes for new clients and ensures that proper information is documented accurately. 
  • Communicates detailed and precise information to ensure that all pertinent information and facts are available to all shelter staff.
  • Makes certain that Hope House meets quality assurance standards by maintaining QA standards and ensuring accurate and timely reporting.   
  • Ensures that shelter facility is maintained in a clean, organized fashion by providing a variety of housekeeping functions on a daily basis.
  • Ensures that all personnel are well versed on the shelter operations by providing guidance, training and direction to new employees, interns and volunteers when they begin in shelter.
  • Follows all Hope House domestic violence policies and requirements, to include serving as a mandated reporter of child abuse, as required by law or grant funding.
  • Assists clients with emergency and non emergency orders of protection and completes information clearly, completely and accurately.

Based on the role the advocate holds, the following may apply:

  • Develops specialty area and ensures that all clients and advocates are educated on these topics by meeting with members of the community, facilitating group meetings and providing relevant resources.
  • Provides on call assistance to shelter operations, on a rotating basis, by assisting and advising advocates regarding shelter matters and working additional shifts, if needed.

REQUIREMENTS (KNOWLEDGE SKILLS AND ABILITIES):

  • Ability to work effectively with persons who have diverse styles, abilities, motivations, and backgrounds

  • Ability to multi task and work in a fast paced environment

  • Strong communication skills to be collaborative in a group setting

  • Ability to deal effectively with conflict resolution in stressful situations

  • Basic computer skills to perform data entry

  • Ability to transport clients and travel to various meetings with a valid driver’s license and insurance

  • Ability to maintain confidentiality and professionalism in role.

  • Ability to maintain boundaries working with victims of domestic violence

  • Must be able to come to work promptly and regularly.

  • Must be able to work under the stress of deadlines.

  •  Must be able to concentrate and perform accurately.

  • Must be able to adapt to change productively and handle other tasks as assigned.

MINIMUM QUALIFICATIONS (EDUCATION & EXPERIENCE):

  • HS Diploma or equivalent

  • 2+ years experience working in the social services field or two years of relevant college education

  • Experience working with a diverse population

  • General knowledge of the dynamics and causes of domestic violence and a commitment to end domestic violence as a social problem

PREFERRED QUALIFICATIONS

  • Bachelors Degree in Social Services or related field

  • Previous experience working with victims of domestic violence

  • Bilingual with any second language

  • Knowledge of local community resources and agencies

  • Prior experience working on a hotline/crisis intervention environment

  • Previous experience working with individuals with substance abuse or mental health issues

  • Experience presenting information in a group setting

  • Experience working in a group residential facility

  • Prior customer services experience, preferably in a stressful environment

PHYSICAL/ WORKING CONDITIONS:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee must be able to:

  • Stand for extended periods of time.

  • Move around the shelter, stoop, bend and reach.

  • Climb and descend stairs

  • Lift 20 lbs

  • Drive to transport clients and to attend meetings at various locations

  • Utilize keyboard

  • Work flexible and double schedules on an as needed basis and with little notice.

  • Meet specific vision abilities required by this job to include close, distance, color, peripheral, depth perception and ability to focus.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

 


COURT ADVOCATE
Status: Full Time | Non-Exempt           
Supervisor: Director
of Outreach Programs

POSITION SUMMARY: 

Responsible for assisting the Court Advocacy Program team in coordinating and maintaining the Court Advocacy Program, and providing advocacy services to victims of domestic violence through the criminal justice system.

ESSENTIAL FUNCTIONS:

  • Provide clients with information, support and assistance in the court systems throughout Eastern Jackson County to ensure proper representation is offered.
  • Act as a liaison between the victim of abuse and the criminal justice system.
  • Ensure the safety and confidentiality of each victim of abuse involved in the court process.
  • Initiate client contact by phone before, during, and after case disposition to provide on-going support and assistance.
  • Collect and compile all necessary case and victim information from police reports and court dockets prior to each court.
  • Provide training on domestic violence to law enforcement and other court personnel to ensure thorough understanding of issues surrounding domestic violence.
  • Ensure that all files and documentation is current and accurate, report statistics monthly.
  • Confirm and schedule appropriate court dates.
  • Establish and continue positive communications with law enforcement, prosecutors, judges, and other court personnel.
  • Assist with the on call rotation to ensure that services are provided to victims and staff on a 24-7 basis.
  • Train, schedule, and supervise volunteer court advocates and interns in the delivery of services.

REQUIREMENTS (KNOWLEDGE, SKILLS AND ABILITIES):

  • Ability to work effectively with persons who have diverse styles, abilities, motivations, and backgrounds
  • Ability to multi task and work in a fast paced environment
  • Strong communication skills to be collaborative in a group setting
  • Ability to deal effectively with conflict resolution in stressful situations
  • Basic computer skills to perform data entry
  • Ability to transport clients with a valid driver’s license and insurance
  • Ability to maintain confidentiality and professionalism in role.
  • Ability to maintain boundaries working with victims of domestic violence.
  • Must be able to come to work promptly and regularly.
  • Must be able to work under the stress of deadlines.
  • Must be able to concentrate and perform accurately.
  • Must be able to adapt to change productively and handle other tasks as assigned.
  • Post offer, pre-employment screening requires successful completion of a Police Background Check and Division of Family Services, and criminal background check.

MINIMUM QUALIFICATIONS (EDUCATION & EXPERIENCE):

  • BA/BS in Social Service field or its equivalent work experience
  • Experience working with a diverse population
  • General knowledge of the dynamics and causes of domestic violence and a commitment to end domestic violence as a social problem

PREFERRED QUALIFICATIONS

  • Previous experience working with victims of domestic violence
  • Working knowledge of Missouri Adult Abuse law and court procedures.
  • Bilingual with any second language
  • Knowledge of local community resources and agencies
  • Experience presenting information in a group setting
  • Prior customer services experience, preferably in a stressful environment

PHYSICAL/ WORKING CONDITIONS:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee must be able to:

  • Stand for extended periods of time.
  • Climb and descend stairs
  • Drive to transport clients and to attend meetings at various locations
  • Utilize keyboard
  • Work flexible and double schedules on an as needed basis and with little notice.
  • Meet specific vision abilities required by this job including close, distance, color, peripheral, depth perception and ability to focus.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.


 

Application Instructions: 

To apply, please send a resume and cover letter including salary requirements by e-mail to jobs@hopehouse.net, fax to 816-257-9350 or mail to Dayla Fullerton,  Hope House, P.O. Box 577, Lee’s Summit, MO  64063.  

No phone calls, please.  Thank you for your interest in Hope House. Hope House is an equal opportunity/affirmative action employer.

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