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Part Time Women's Adavocate (30 Hours) - Independence Shelter
Supervisor: Shelter Director
Status: Part time
Work Schedule: Sunday 11 am to 7 pm; Monday 3 pm to 11 pm; Wednesday 11 am to 7 pm; Friday or Saturday 5 pm to 11 pm*
*Flexible - to determine which day to work
ROLE: Responsible for providing support and advocacy services to women in shelter. Each advocate will become an expert in a specific area. Offers case management services to women in shelter, providing primary coverage for shelter hotline and front desk at both shelters, and performing on-call responsibilities.
DUTIES:
SUPPORT AND ADVOCACY SERVICES:
Maintain a non-judgmental attitude with shelter residents from all backgrounds.
Serve as an appropriate role model for shelter residents.
Build and maintain a positive and trusting relationship with shelter residents by being available and approachable and by listening and responding to residents’ concerns and questions.
Maintain confidentiality and appropriate boundaries with shelter residents at all times.
Support the development of problem-solving and conflict resolution skills with shelter residents.
Support the development of independence and empowerment with shelter residents.
Demonstrate knowledge of domestic violence.
Answer the hotline during scheduled shifts and provide appropriate resources to callers.
Provide primary coverage at the shelter front desk during scheduled times and as needed.
Complete intakes for new arrivals and orient new residents to Hope House.
Facilitate House Meeting on assigned days.
Provide initial advocacy within 24 hours of client entering shelter.
Assist women in completing Ex Parte Orders of Protection.
Report child abuse as required by law.
CASE MANAGEMENT SERVICES:
Maintain a caseload of shelter clients.
Meet with assigned clients on a weekly basis to pursue client- identified goals and maintain current documentation.
Conduct regular advocacy team meetings with clients and other team members.
Develop and maintain resources in and around the Independence area, and share these resources with other advocates and staff.
Develops specialty area and ensures that all clients are educated on this through facilitation of meetings and providing relevant resources.
SUPERVISORY DUTIES:
Supervise the work of volunteers in the program during scheduled shifts and report any issues to immediate supervisor.
ADMINISTRATIVE DUTIES:
Attend meetings and trainings as requested by supervisor.
Participate in weekly program staff meetings, quarterly program staff meetings, client review, and monthly full-staff meetings.
Document all time spent with clients according to agency standards.
Meet all Quality Assurance standards.
Maintain the daily staff communication log according to agency standards.
OTHER:
Attend volunteer training and staff orientation.
Understand and comply with all Hope House, Inc. policies and procedures.
Represent Hope House, Inc. in a professional manner at all times.
Understand and put into practice the philosophy and goals of Hope House, Inc. and of the shelter program.
Work with a variety of other team members, including members of the therapy, children’s, hospital, court/legal, and guardian programs.
Participate in on-call and holiday rotation.
Work with Shift Leader to maintain the safety and organization of the shelter.
Perform additional duties as requested by supervisor.
MINIMUM REQUIREMENTS/QAULIFICATIONS:
Bachelor’s Degree in Social Services or related field or 2 years work with victims of Domestic Violence
Must be able to lift up to 20 pounds.
Must consent to a Police Background Check and DFS background screening. Both screenings must be returned clear.
Must provide current driver’s license, proof of liability insurance, and Motor Vehicle Record (MVR). MVR must be free of violations that conflict with the Hope House insurance policy.
Must have reliable transportation, and be willing to travel to both locations and to transport clients in own vehicle.
PREFERRED REQUIREMENTS:
Bilingual preferred
Strong attention to detail
Working knowledge of community services within the area
Prior experience working with a diverse population
Basic computer knowledge and ability to input data accurately and in a timely manner
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Application Instructions:
For all posted employment opportunities, please send resume and cover letter (including salary expectations) to Mary Elsea at one of the following addresses:
E-Mail: MElsea@hopehouse.net
Fax: (816) 257-9350
Mail to:
Hope House, Inc.
P.O. Box 577
Lee's Summit, MO 64063
No phone calls, please. Thank you for your interest in Hope House. Hope House is an equal opportunity employer.
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